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Returns

30-Day Return Policy

All items at this store are brand-new and every buyer is guaranteed to receive a brand-new item each and every time.

We offer a 30-day return policy from the date of receipt so that the buyer may try the item for fit only.
Original shipping is non-refundable. Sorry, we are unable to offer exchanges at this time.

Please try on the item for fit only. Any evidence of wear or mishandling such as, but not limited to, deodorant, perfume, perspiration, smoke odors, pet hairs, machine or hand washing, etc. will void the return policy. Items must be returned unworn and in a new condition sutiable for donation.


Returns must be postmarked within 30 days of receipt or a 25% restocking fee will apply. A 10% restocking fee applies to any item with a broken seal. Refunds will be issued within 2-6 business days of receipt.

Any free USA shipping offer does not apply to items that are returned. The cost of the original shipping will be deducted from the total refund for domestic orders.

Partial returns will have any original free USA shipping deducted based on the percentage of items returned.

We suggest shipping items using the most cost-effective method which is USPS First-Class Parcel with tracking.

Please send returns to:

shopbrandslam
Attn: Returns
PO BOX 34531
Reno, NV 89533